Question 1

How does the system handle emergency electrical calls?

Accepted Answer

Our automated system detects keywords like 'power outage,' 'sparking outlet,' or 'breaker won't reset' and sends you an urgent notification. It texts the customer back within 60 seconds to confirm it's an emergency and provides your estimated arrival time, preventing them from calling another electrician.

Question 2

Can I prioritize emergency calls over routine service requests?

Accepted Answer

Yes. The system can automatically escalate true emergencies (power loss, electrical fire risk, dangerous sparking) while scheduling routine requests like outlet installations or lighting upgrades for your next available slot. You stay in control of your schedule.

Question 3

Does this work with my existing electrical business software?

Accepted Answer

Yes. We integrate with popular electrical contractor software like ServiceTitan, Housecall Pro, and Jobber. When a lead is captured, it automatically syncs to your scheduling system so you never have to double-enter customer information.

Question 4

How does this help me get more high-ticket panel upgrade jobs?

Accepted Answer

The system can automatically follow up with customers who received quotes for panel upgrades, whole-house rewiring, or generator installations. It sends timed SMS reminders about electrical code requirements, safety concerns, and limited-time offers to help you close more $5,000-$15,000 jobs.

Never Miss an Emergency Electrical Call Again.

The Old Way (Losing Money)

The DeanTek System

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